Privacy Policy
Effective Date: July 15, 2026
Welcome to Lumora (“Lumora”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Lumora mobile application (“App”).
By using Lumora, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Depending on how you use Lumora, we may collect:
- Name (if provided through Sign in with Apple or Google)
- Email address
- Account identifier
- Wallpaper prompts you enter
- Feedback you voluntarily submit
1.2 Automatically Collected Information
When you use the App, we may automatically collect:
- Device model
- Operating system version
- App version
- Language
- Country or region
- Anonymous device identifiers
- Crash logs
- Diagnostic information
- Performance metrics
We do not collect your precise location.
2. AI Image Generation
When you generate wallpapers, your text prompts are securely transmitted to our AI service providers for image generation.
Generated images and prompts may be processed solely for the purpose of providing the requested service.
We do not use your prompts or generated wallpapers to identify you personally.
3. Photos and Media
Lumora may request access to your Photos library only when you choose to:
- Save generated wallpapers
- Import an image (if supported)
We only access photos that you explicitly choose.
We do not scan your photo library.
4. Authentication
You may sign in using:
- Sign in with Apple
- Google Sign-In
Authentication is securely handled by Apple or Google.
We never receive your Apple password or Google password.
5. Subscriptions and Payments
Lumora offers optional premium subscriptions.
Payments are processed securely through Apple App Store.
We do not collect or store your payment card information.
Subscription status may be managed through RevenueCat to provide subscription verification and entitlement management.
6. Analytics
We may use analytics services to understand how Lumora is used, including:
- Firebase Analytics
- RevenueCat Analytics
Analytics data may include:
- App launches
- Screen views
- Feature usage
- Subscription events
- Anonymous usage statistics
This information helps us improve the App.
7. Crash Reporting
We may collect crash reports using Firebase Crashlytics.
Crash reports help us identify bugs and improve application stability.
Crash reports do not intentionally include personal content.
8. How We Use Information
We use collected information to:
- Provide AI wallpaper generation
- Authenticate your account
- Deliver premium features
- Improve app performance
- Diagnose technical issues
- Respond to support requests
- Prevent abuse and fraud
- Comply with legal obligations
9. Information Sharing
We do not sell your personal information.
We may share limited information with trusted service providers, including:
- Apple
- OpenAI or other AI providers
- Firebase
- RevenueCat
These providers process information only as necessary to deliver their respective services.
10. Data Retention
We retain information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated data.
11. Children’s Privacy
Lumora is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction).
We do not knowingly collect personal information from children.
12. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure.
13. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your data
- Withdraw consent
- Object to processing
- Request data portability
To exercise these rights, please contact us.
14. International Data Transfers
Your information may be processed in countries other than your own.
We take appropriate measures to protect your information during international transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective upon posting the updated version within the App or on our website.
16. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: [email protected]
Thank you for using Lumora.